Information & Privacy

At Wijnpaal, we value privacy and protection of your personal data. In this privacy statement, we explain what data we collect, why we do so, and how we protect your data. We also inform you about your rights and what you can expect from us when it comes to privacy.

Processing of personal data and purposes

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other laws and regulations. What data we collect depends on the service and situation, but often involves:

• Contact details
• Function and contact details of contact persons
• Date and place of birth
• Gender
• Citizen service number (if necessary)
• Passport photo (if strictly necessary)
• Age
• Bank account number
• Data about your activities on our website, such as IP address, browser and device type

Purposes and bases for processing

Among other things, we use personal data for:

• Communication and information
• Performance of our services
• Improvement of services
• Billing and collection
  In addition, we may use personal data for marketing, research purposes and to protect our rights and those of users. For other purposes, we explicitly request your consent.

Disclosure to third parties

We work with third parties who help us provide our services, such as processors and consultants, and where we ensure contractual arrangements comply with the AVG. We only provide your data to third parties with your explicit consent, or if required by law.

Retention periods

We do not retain personal data for longer than necessary for the purposes for which it was collected. Legal retention obligations, such as tax rules, may mean a longer retention period.

Security

We have taken appropriate technical and organisational measures to protect your personal data. Our employees and relevant third parties are bound to confidentiality and appropriately instructed.

Your rights

You have the right to access, correct, delete and restrict the processing of your personal data. You can also object to certain processing operations and have data transferred to another party.

Personal data incidents

In the event of a security incident involving your data, we will inform you without delay if it may affect your privacy, usually within 48 hours of discovery.

Complaints

Do you have a complaint about our processing of your personal data? If so, please contact us first. If we cannot resolve it, you can file a complaint with the Personal Data Authority.

Processing within the EEA

We process personal data only within the European Economic Area (EEA), except where you have made other agreements with this or through tools such as Google Analytics, Facebook and LinkedIn, which adhere to European privacy rules.

Amendments to this statement

Our privacy statement is subject to change. The most recent version is always posted on our website.

Contact

For questions about your privacy, please contact Tim or Ties at info@wijnpaal.nl.